Welcome to the EXCEL Family

We’re so glad you’re here.

Please fill out the forms below and bring them to your first appointment, along with your health insurance and ID cards. We’ve also provided answers to some commonly asked questions.

Frequently Asked Questions

What do I need to bring to my first appointment?
  • A valid prescription for physical therapy from your doctor, if needed. For more information on how to get physical therapy without a prescription, learn about EXCELDirect.
  • Insurance card
How long are the appointments?

The first appointment, which includes the initial evaluation and the first treatment, is about 1 hour and 30 minutes. Subsequent visits are approximately 1 hour.

Will I have a different therapist each time?

No. We feel that it is very important that each patient remains in the care of only one individual physical therapist. This ensures excellent continuity of care, as well as detailed knowledge of a patient’s history and progress. If a scheduling conflict arises, the patient will be given the option to receive treatments under the care of a different therapist within our office.

What do you charge per visit? What will I have to pay?

The cost of each visit is based upon the type of treatment required for your condition. Patients are responsible for any deductible and/or co-insurance/co-payment. Our front office staff will be happy to call your insurance company to find out what your responsibility may be.

What should I wear for my appointments?

Proper attire depends on the site of the injury. Below are some general guidelines:

  • Knee injury – shorts, t-shirt/sweatshirt, sneakers
  • Shoulder/elbow injury – short sleeve/sleeveless T-shirt
  • Neck/back injury – comfortable clothing, such as sweats/shorts, etc., sneakers
  • Ankle/foot injury – shorts/slacks so that the pant leg may be rolled up, sneakers
What insurance do you participate in?

We submit to all insurance companies. This includes Medicare, auto, work and school-related accident insurers, and out of network carriers such as Blue Cross and Blue Shield, Cigna, Oxford, Aetna, United Health Care and Healthnet. Our office staff is happy to assist by billing directly to your insurance company. You will be responsible for only the deductible and co-insurance/co-payment, when applicable. Should you have a secondary carrier, please let us know and we will submit to them also.

If you are unsure whether or not we are in network with your insurance company, please call our office for assistance at 201-488-0488.

Please note: Many insurance carriers now require physical therapy to be pre-authorized or pre-certified. We will handle all authorizations for our patients before starting treatment. In order to do this, we ask that you provide us with your insurance information before scheduling your first appointment.

Where can I find directions to your facilities?

Please use the “Our Offices” dropdown menu to find directions to your local office.

What are your office hours?

Our office hours are Monday – Friday: 7:00 AM – 8:00 PM. (Last appointment is 6:40 PM or 7:00 PM, depending on location)

The first appointment, which includes the initial evaluation and the first treatment, is about 1 hour and 30 minutes. Subsequent visits are approximately 1 hour.

How do I know when my prescription expires?

Obtaining a prescription for physical therapy is ultimately the patient’s responsibility and is valid from the date it is written. We try to assist our patients by reminding them when they will need new prescriptions.

Are your therapists licensed?

Yes. Each physical therapist is licensed to practice physical therapy in the state of New Jersey, by the New Jersey State Board of Medical Examiners. Each therapist’s individual state licensure number can be viewed in the Staff section.

What type of treatment will I receive?

All physical therapy treatments are carefully tailored to the individual needs of each patient. The specific treatments to be performed will be determined by the treating physical therapist at the time of your initial evaluation and will be modified appropriately as your condition progresses.

Do you have water therapy?

Although we have extremity whirlpools, which are used to treat injuries to the hand/wrist and foot/ankle, we do not have a pool for aquatic therapy.

Do you have any doctors on staff?

Although numerous physicians confidently refer their patients to our facility for their rehabilitation needs, we are not directly affiliated with any physicians, nor are there any physicians directly on site.